Rethinking the Experience

projekt202 helped create a top-selling remote control for a technology accessories company by turning around a poorly-performing product. 

Early metrics showed customers were returning products at a rate of 30% because of a set up time of over three hours. We reduced the set-up time by 90%, and reduced store returns to 1%. The remote control has since won numerous industry awards.

  • … reduced the set-up time by 90%

  • …. reduced store returns to 1%