A UX practice normally relies on understanding the problem, and empathy with the user. But, as we mature as a field, we’ve begun to ask, “Is empathy enough?” Can designers and researchers ever actually understand the user well enough to act as a proxy? How do we avoid designing bias into our systems? Does the user need representation on the design team? Would that even fix the problem, or just introduce new ones?
Join AIGA DFW as we discuss exactly those issues with a panel of designers and researchers from some of the metroplex’ most notable design teams.
Adrienne Guillory - UX Research/Design Thinking Specialist at AT&T
Rolf Nelson - VP of UX Design at Citi
Michael Griffith - VP of UX & ECD at Bottle Rocket
Kelly Moran - Principal Experience Researcher at projekt202
Shane Clevenger - UX Lead at Verizon
Tony Daussat - Director of UX at Aperia Solutions