Strategy & Innovation | Design & Build | Digital Product Development
A Digital Solution to More Accessibility
FireFly Health needed a high-tech platform that would support telemedicine and help change patient perceptions of the quality, cost, and accessibility of healthcare. Applying a deep knowledge of healthcare app development to support the future of primary care with a fast, robust, and personalized telehealth app experience. The app resulted in high patient demand, giving Firefly Health the ability to invest additional resources into further evolving the online clinic.
Strategy & Innovation
Design & Build
Digital Product Development
Secured, Personalized, and Delivered
A telemedicine startup needed a secure and sophisticated platform to provide personalized, quality online health services.
The pandemic cast a spotlight on the importance of telemedicine capabilities, but the founders of Firefly Health were at the forefront of this shift long before that. Doctors Andy Ellner and Jeff Greenberg had a plan for a telemedicine platform that wouldn’t just enable secure health services, it would help add personalization to a traditionally impersonal service.
In this relatively new space, FireFly Health needed a platform that would offer a great user experience and comply with HIPAA guidelines, which are critical for online medical services. To ensure a high level of personalization, the platform would require a custom CRM and an integrated ERM tool.
Care Through Collaboration
projekt202 began working closely with Firefly Health’s team to develop a platform that would satisfy the full scope of needs on the front-end and back-end of the project.
Multiple parts of the projects were done in tandem; we worked with Firefly Health’s designer-developer and project manager to build the front-end of the mobile application, while the back-end details like API integrations were handled by our developers and HIPAA engineers.
It was critical to combine a highly-personalized experience with the highest level of security and privacy for patient data.
Through partnership with almost the entire Firefly Health team, we deployed an exceptionally personalized and user-friendly virtual clinic offering all the primary functions of an in-person visit. With the new platform, patients feel cared for, secure, and are able to access an entirely new class of primary care.
Transformative Patient Experience
From launch, patients flocked to the virtual app for their ongoing primary care medical needs, and the immediate business growth allowed Firefly Health to evolve.
The success of the telehealth platform provided Firefly Health with additional resources and fundraising success, which the company used to invest in growing their business, opening up physical office locations, and evolving the online clinic.
Firefly Health continues to add functionality, features, and API integrations to provide a transformative, competitive, and user-friendly experience for patients.