Employee engagement leads to stronger company performance. However, the effects on an organization’s bottom line can be detrimental if employers skip a key variable in the engagement formula: understanding the employee.
In the third and final part of his customer self-service series, projekt202’s Joe Dyer examines upcoming trends in customer self-service and what companies should focus on to improve their customer experience for 2019 and beyond.
At projekt202, we actively cultivate and share our passion for experience-driven transformation through articles, videos, podcasts and more. Here are nine recent content pieces with expert insights from projekt202’s dedicated thought leaders.
projekt202, the leader in experience-driven transformation for the world’s most respected companies and well-known brands, is proud to announce the promotion of Mark Sims to Technology Practice Lead in Dallas.
projekt202 launched u202 — an internal professional development program — with the mission of helping our experience-driven leaders reach their full potential. With a wide range of offerings from innovative entry-level programs to customized client training, u202 provides tracks and opportunities for growth for all individuals.