In this projekt202 conversation, Solutions Architect Drew Loomer discusses the ways he helps companies improve their digital experiences for their customers.
When learning a new instrument, Jonathon Lott found that video slowed his playing guitar.
Jonathan turned to YouTube for help, but the instructional videos usually played faster than his fingers could. In response, he created Snippz, an app for looping and slowing down sections of YouTube videos.
In the latest episode of “Expose UX,”a TV show devoted to identifying user experience (UX) issues and solutions, Jonathon seeks advice from projekt202’s Vice President of Customer Experience Jeremy Johnson.
Along with fellow UX panelists James Helms and Ken Tabor, Jeremy helps Jonathon strike a chord with his new Snippz app. Tune in to the new episode now.
"The over-arching goal of this entire project is to get passengers to destinations faster."
projekt202 has helped on-time performance soar for one of the world's leading airlines.
In this podcast, projekt202 Solutions Architect Mark Sims discusses working with the airline's team -- through research, UX design and UI development -- to successfully deliver large-scale web applications to support millions of travelers daily.
In this conversation with the Co-Founder and Chief Experience Officer (CXO) of projekt202, Peter Eckert looks at his company's origins and what lies ahead for companies striving to deliver the best possible customer experiences.
projekt202 Co-Founder and Chief Experience Officer Peter Eckert recently attended the Unit4 Connect 2016 User Conference in New Orleans. The popular conference presented opportunities to network with industry peers and attend professional development sessions.
"The Unit4 User Conference in New Orleans was interesting," said Peter. "The presentation that really stood out was one by Unit4's Thomas Staven and Ton Dobbe about the future of business software. They presented the natural language digital assistant Wanda, which handles timesheets and expense reporting through live chat. It was an awesome demonstration that, as always, form follows empathy for the customer and user."
projekt202's Senior UX Designer Chelsea Maxwell and Vice President of Customer Experience Jeremy Johnson share their expertise in an illuminating new episode of "Expose UX," a TV show devoted to identifying user experience (UX) issues and solutions.
The latest episode shines a spotlight on Openbrite, whose modular LEDgoes products allow businesses to create programmable LED marquee displays of any size, shape, color and speed. However, its creators are struggling to clearly pinpoint their key audiences.
Along with fellow UX expert James Helms, Chelsea and Jeremy open up with their own bright advice on the importance of targeting exact users. Watch the new episode now.
Some of projekt202's Thought Leaders -- representing key areas such as User Experience (UX) Design, Technology, and Experience Strategy, among many others -- broadcast their expertise in solving complex challenges facing today's businesses. Their presentations were recorded this week as part of projekt202's new Thought Leadership series. The videos showcase the experts behind projekt202's methodology and holistic approach to experience-driven application development.
Learn more about what we do at projekt202.
In the world of UX design, what are three key areas primed for real change?
In this podcast with projekt202′s Vice President of User Experience, Mike Blakesley looks at the present and future states of the industry, and discusses significant UX opportunities to leverage in the remainder of the year and into the next.
"I have seen myself grow into a management position where I can mentor others."
If you're looking for a range of opportunities, you'll find them at projekt202, says Creative Director, UX Mike Townson:
Over the four years I have worked at projekt202, I've learned a lot, thanks to the ability to work on multiple client projects in many different industries. I have been involved in rigorous research activities and design sessions of complex software systems, educated Fortune 50 companies on the value of research and UX to get the job done right the first time, and worked alongside brilliant development teams, watching my designs come to fruition.
Along with all those opportunities, I have had the chance to move to another city and start a new life in a new office, yet with the same great company.
One of the things I have learned through my four-year career is that "you won't know the answer unless you ask" and "you can always learn something new."
Ready for something new? See our opportunities in Seattle, Austin and Dallas.
By Jannis Hegenwald projekt202 Experience Researcher
and Amber Lindholm projekt202 Director of Experience Strategy and Insight
In June, we are heading to the 2016 Enterprise UX Conference in San Antonio. In its second year, Enterprise UX focuses on the unique challenges of designing experiences for people who work for and in large-scale enterprises. This conference is exciting to us because it fills a gap in the UX community, where the historical focus has been on UX for end consumers. projekt202 has a long history and passion for working on enterprise solutions, and we look forward to meeting fellow attendees to understand your specific challenges and points of view.
Here is a brief overview of the topics we are most excited about: fear of change, getting started, prioritizing and design systems.
FEAR OF CHANGE
In today’s enterprise environment, developing great experience strategies and UX designs is not enough anymore. As business challenges become increasingly complex and enterprises need to react with more agility to market developments, equipping organizations to take action immediately and confidently is key to successful experience design. This requires experience strategy teams to take on various roles (researcher, strategist, facilitator, mediator, coach, etc.) and to be comfortable with working across disciplines fluently (design, research, business, economics, sociology, coaching, etc.).
At projekt202, we work with some of the biggest companies in the world on keystone projects that change products, organizations and industries. Because of the scale and the level of uncertainty, clients often turn to us to guide teams who are afraid of change. It will be interesting to hear how Steve Baty approaches this topic in his talk, "Breaking Out of Ruts: Tips for Overcoming the Fear of Change."
Fear of change is only one facet of an unwieldy beast of enterprise challenges when it comes to implementing impactful experience strategies and design. We have built numerous strategies that guide our clients’ efforts over 5-10 years, and one of the key things we focus on every time is breaking things down and helping teams get started. Russ Unger from 18F will talk about "Getting Out from Under Everyone: How to Escape the Paralysis of Getting Started" and it will be interesting to hear about his experience working with federal agencies.
Another piece that is of the essence in getting organizations started is helping them prioritize initiatives. The art here lies in directing -- but not constraining -- the prioritization efforts, while ensuring that stakeholder and user voices are heard. Helping organizations understand the value of trade-offs is key. The intriguing title of Harry Max’s talk -- "Priority Zero: Some Things are More Equal than Others" -- has us excited to find out more about how he approaches prioritization.
Zooming out a little bit, we see a clear trend that we as designers, researchers, strategists and managers don’t design products or services anymore; we design systems. The times of isolation are gone for good, both on the front end as well as on the back end of enterprise UX. For us at projekt202, this means building resilient systems that are able to evolve and adapt over time. It will be interesting to learn how Nathan Curtis views this development in his talk, "Design Systems: From Project Done to Product Sustained."
What are the biggest challenges for enterprise UX in your opinion? Do you agree with our choice of topics? We would love to hear from you or, even better, see you at Enterprise UX 2016 in San Antonio.
Let’s chat. Message us to meet up during Enterprise UX 2016:
Director of Experience Strategy and Insight
In a brand-new episode of "Expose UX," a TV show devoted to identifying user experience (UX) issues and solutions, projekt202's Vice President of Customer Experience Jeremy Johnson deals expert advice to a North Texas startup.
The latest episode highlights UrComped, a platform that connects casino players to loyalty rewards. UrComped's creators realize it's a safe bet that they need solid information architecture to help people learn about rewards they wouldn't have otherwise discovered.
What inside tips and winning strategies will the three-of-a-kind panel of UX experts -- Jeremy Johnson, Adam Polansky and Elisa Miller -- raise with the UrComped team? For the payoff, watch the new episode now.
"I knew that moving to projekt202 was the right move for my career. What I didn't know at the time, though, was how impactful the job was going to be for me."
projekt202 has been a moving experience for Senior UX Designer Jerehmie Cannon.
Jerehmie headed in a new direction -- northwest, to be exact -- with the opening of projekt202's Seattle office in 2013.
"The relocation was great and everyone in the Seattle office -- four people at the time -- really went out of their way to make sure I was set up with everything I needed on a personal level," he said. "The move to Seattle was seamless and now I'm fortunate enough to learn how to grow a fledgling office."
On the professional level, too, Jerehmie said projekt202 has provided him with exciting new challenges and opportunities:
I've gone from being a Senior Designer with basic delivery responsibilities to completely owning projects from start to finish.
projekt202 is great about figuring out where people fit best. Our leadership has a knack for asking and inferring what each of us really want out of our careers. They foster an environment that is flexible enough to let us figure our own way.
I have been fortunate enough to work with huge clients, but the level of talent at projekt202 is so high that I'm constantly challenged to be a better designer, consultant and professional.
Ready to make the next move in your career? Find your opportunity to join us in Seattle, Austin or Dallas.
"It's going to tie directly back to what we're designing, building, taking into market and driving revenue streams with."
How are companies missing out if they fail to employ user-experience (UX) strategies and what impact does this approach have on their bottom lines?
In this conversation with projekt202's Chairman and CEO, David Lancashire shares the real-world ROI of user experience, his advice to skeptics about embracing UX, and his predictions on the resources that companies will invest in and adopt in coming years.
"I fully believe leaders aren't chosen -- they're made. projekt202 presents a lot of opportunities and you just have to be willing and persistent enough to go get them."
One of the many perks of working at projekt202 is the ongoing opportunity for advancement. Employees aren't boxed into specific roles; in fact, team members are encouraged to embrace their professional passions and think outside the box when it comes to their career paths and roles.
Senior UX Designer Lan Nguyen shared the career development opportunities she's found at projekt202:
When I started, I was told that I would be given a lot of autonomy, which still holds true today. I've been encouraged to take on more responsibility outside my job title.
projekt202 has been very encouraging for me. I am in two mentorship programs: one with projekt202 leadership and one with (Co-Founder and Chief Experience Officer) Peter Eckert, who works specifically with the UX team.
I've been able to grow very fast and far in the 15 months that I've been with the company. It's really all about what you want to do and the impact you'd like to make.
Do you have designs on a new career? See our current opportunities in Seattle, Austin and Dallas.
"Engagement. Opportunities. Advancement. Those are three motivational differences that set projekt202 apart."
These significant characteristics have made projekt202 the employer of choice for Solutions Architect Reggie Samuel and our team of talented, dedicated professionals. Reggie shared the ways that projekt202 stands out:
In my nearly three years with projekt202, I have experienced unique opportunities that have grown me professionally and personally. Beginning as a Senior Developer and having since been promoted to Architect, where I now manage a small group of Developers, I have had the opportunity to hone my communication skills and succinctly relate our vision to my team.
projekt202 has a well-laid-out roadmap for its employees to develop their skill sets and build knowledge for career advancement, be engaged in the work they perform, and receive incentives for outstanding employee performance.
Map out your career as part of the projekt202 team. See our current opportunities in Seattle, Austin and Dallas.
"I believe that form also needs to follow empathy. We need to truly understand the things that people try to accomplish in their daily lives, how they do it, where they struggle ... and have that empathy on the deepest level for their situation. Once we understand what they truly need, then everything comes together."
In this podcast with projekt202's Co-Founder and Chief Experience Officer (CXO), Peter Eckert sheds light on his company's origins, the principle of "form follows empathy" and his predictions about the evolution toward a global, connected Experience of Things.
Follow Peter Eckert on Twitter: @petroid
"projekt202’s emphasis on cross-functional teams really gives our employees a breadth of exposure to all of the roles necessary to create amazing software experiences ..."
At projekt202, we support career development among our diverse teams of professionals. Employees are actively encouraged to investigate and take on new responsibilities and roles that allow them to grow in their professions.
Program Manager Mike Mannis shares his perspective on his career path at projekt202:
I originally joined projekt202 as a Solutions Architect and led the development effort on multiple projects. Yet, over time, I was becoming disenchanted with the day-to-day intricacies of actual development. However, I was still interested in the software development process, especially the focus on research and design at projekt202.
When I spoke to my manager, he was very understanding and helped set me on a new career path, first in information architecture and analysis, and then in project management, expanding on my project experience from my architect role.
projekt202’s emphasis on cross-functional teams really gives our employees a breadth of exposure to all of the roles necessary to create amazing software experiences, which, in turn, makes career growth -- even in a totally different direction -- a natural effect of working here.
Ready to take your career to the next level? See current opportunities to join our team in Seattle, Austin or Dallas.
"It is changing the industry ... This approach has at times been called 'design thinking.' At projekt202, we like to call it also 'experience thinking,' because it really is all about people's experiences."
"Understanding those elements," she says, "is what helps us design, create and envision experiences that people really value and can connect with emotionally."
Follow Aliza Gold on Twitter: @alizagold