result

10 Tips for Kano Study Success

10 Tips for Kano Study Success

Principal Experience Researcher Kelly Moran outlines 10 steps to success using the Kano model, a method for gauging and mapping emotional reactions to a product's individual features.

Transversality: Breaking Down Work Silos for a Better Team Experience

Transversality: Breaking Down Work Silos for a Better Team Experience

It takes peers working together to solve projects across business units and practices to achieve true transversality, writes projekt202 Senior PM Julia Preston.