omnichannel

User Experience & Emerging Trends in Telco

User Experience & Emerging Trends in Telco

If telcos stay focused on user experience while adapting to emerging technologies, they can win big with their customers, writes projekt202’s Sarah Leick with this look at three major industry trends.

Collaboration Delivers an Immersive Customer Experience for $60B Retailer

Collaboration Delivers an Immersive Customer Experience for $60B Retailer

A $60 billion retailer needs a comprehensive customer experience across all its digital channels. And they need it in only seven months. That was the challenge proposed to projekt202 and Vice President of Technology Paul Tidwell. In this interview, Paul describes how the projekt202 team worked within this tight timeframe to successfully deliver a complete and rewarding omnichannel experience.

projekt202 podcast: How projekt202 Delivered the Full Omnichannel Experience for a $60 Billion Retailer

projekt202 podcast: How projekt202 Delivered the Full Omnichannel Experience for a $60 Billion Retailer

In this brand-new podcast, projekt202 Vice President of Technology Paul Tidwell describes how the projekt202 team worked within a tight timeframe to deliver an outstanding omnichannel experience for a $60 billion retailer.