customer experience

projekt202 Receives Top B2B Marks in Latest Clutch Ranking

projekt202 Receives Top B2B Marks in Latest Clutch Ranking

Clutch has named projekt202 an industry leader among top B2B companies in California, based on our outstanding ability to deliver high-quality work to clients, attentive customer service, and impressive portfolios of diverse projects and clientele.

The Future of Customer Self-Service

The Future of Customer Self-Service

Discover trends in customer self-service and what your company must focus on to improve customer experience.

The Business of Customer Self-Service

The Business of Customer Self-Service

Netflix turned customer self-service into a defining characteristic of its business. Here’s how they did it.

The Importance and Power of Customer Self-Service

The Importance and Power of Customer Self-Service

Learn about customer self-service and why it’s so important in today’s ultra-competitive marketplace.

Client Successes & the Power of Experience-Driven Transformation

Client Successes & the Power of Experience-Driven Transformation

In today’s competitive marketplace, excelling at customer experience is must. Here’s how we do it.

Improve CX with a Human-Centered Convergent Design Provider

Improve CX with a Human-Centered Convergent Design Provider

Convergent designers help companies apply expert design practices to products, services, and spaces. A Forrester Research report dives deep into these providers, including projekt202, and details key considerations for hiring the right designer for your team's job.

How to Select an Experience Design Provider

How to Select an Experience Design Provider

The market for human-centered design is red-hot, as companies wanting to improve customer experience seek help from consultants offering experience design services. But what are the best ways to find the right provider? A Forrester Research report cites projekt202 in an illuminating look at selecting your experience design partner.

Software Redesign Pays Off in Efficiency, Greater Productivity and Outstanding UX

Software Redesign Pays Off in Efficiency, Greater Productivity and Outstanding UX

One of the world leaders in server/cloud infrastructure hardware turned to projekt202, the leader in software design and development, when it needed superior UX.