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From Retail to Research: AI and Its Impact on Customer Service

From Retail to Research: AI and Its Impact on Customer Service

Artificial Intelligence helps companies improve customer service, elevate brand reputation, and enable employees to focus on tasks that drive greater ROI. The importance of high-quality AI begs the question: What does high quality for AI mean?

How to Better Engage Customers Through Digital Transformation

How to Better Engage Customers Through Digital Transformation

How do companies digitally transform themselves to better engage their customers? In this interview, projekt202 Digital Transformation Officer Kevin Green takes an expert look at the ways companies like Under Armour, IBM and GE are successfully expanding their visions and business capabilities.