News of the Week/Jan. 28 - Feb. 1: What We're Reading

It’s Cold Out There, Campers; Hot Tech Jobs; FaceTime Fix; Gmail Refresh; AI, CX and Plenty More Acronyms in This Week’s Roundup

Posted Feb. 1, 2019

This week, you couldn’t escape the cold — or conversations about it, at least. It was a brrrrutally brisk wrap-up to January, and even our hardy projekt202 team in Chicago realized, “OK, this may be a little on the frosty side …”

We’re thankful that our team, friends and family in Chicago and all points north stayed safe, warm and unvexed by the vortex. Now here’s what else was on our minds and in the news this week …

Apple to fix FaceTime bug that allows eavesdropping
The good news: Yes, your friends listen to you. The bad news: You just didn’t realize it at the time.

Samsung is making 1TB storage chips for phones
Finally, you don’t have to stress over which to delete: Fortnite, or all your photos from Nana’s 90th.

Gmail’s mobile app is getting a new look
… making it even easier to share all those photos from Nana’s 90th … that you just deleted … while waiting for more storage … how could you?!

Item #1 on today’s to-do list: Overthrow the puny humans

Item #1 on today’s to-do list: Overthrow the puny humans

The real-world AI issue from The Verge
The Verge has an excellent issue devoted to the state of AI in 2019 and how artificial intelligence and machine learning are affecting technology. Read it now before the robot overlords make you read it.

Forrester predicts CX pros are in for a shock
The industry analysis firm writes that “Companies that despair of differentiating on the basis of CX will resort to price cuts to attract new customers.” After all, that holiday deal on 99-cent towels went over so well …

The highest-paid tech jobs in the United States
Get to work and kiss those 99-cent towels goodbye.

CEO of Southwest Airlines explains why paying competitive wages keeps efficiency high
You get better results when your employee pay isn’t peanuts.

How Southwest ranks among airlines when it comes to passenger complaints
Someone once told us you get better results when your employee pay isn’t peanuts.

7 tips to design faster
In some situations, speed is important …. especially when teeth are involved (in design, anything is possible).

Designing emotional interfaces of the future
Here’s a Smashing profile on the role of emotions and products, though it doesn’t explain why we still get so emotional over that old Super Bowl commercial about the pony that grows up to join the Clydesdales. (OK, gonna need a minute here … got something in my eye, that’s all …. really …)

4 important ways to reveal the reality of your users’ needs
If only users would straight-up tell us what they want, what they really, really want. Wouldn’t that be Scary?

Development fundamentals for UX designers
Should designers know how developers work? Do bears bear? Do bees be?

Get these tech events on your calendar this month

Feb. 2: Dallas ISD STEM Expo

Feb. 3 - 4: Interaction Design Education Summit in Seattle

Feb. 3 - 8: Interaction 19 conference in Seattle

Feb. 9: University of Texas at Dallas UX Design Conference

Feb. 12: SustainableUX 2019: Design vs. Climate Change (online)

Feb. 16: DevFest DFW

Feb. 16-17: HackDFW 2019

Feb. 21: The UX Conference in London

Feb. 23: World IA Day

Feb. 24 - March 1: Los Angeles UX Conference

Feb. 25 - 27: Experience Design Week in Denver

Feb. 26 - 27: Digital Marketing for Financial Services Summit West in San Francisco

Finally, it’s worth repeating: tomorrow is Groundhog Day, time to watch one of our favorite movies again and again and again. So whether you’re asking the big question on everybody's lips … on their chapped lips … do you think Phil is gonna come out and see his shadow? or you just like to say a prayer and drink to world peace, make it a day worth reliving.

Finally, it’s worth repeating: tomorrow is Groundhog Day, time to watch one of our favorite movies again and again and again. So whether you’re asking the big question on everybody's lips … on their chapped lips … do you think Phil is gonna come out and see his shadow? or you just like to say a prayer and drink to world peace, make it a day worth reliving.

Finally, it’s worth repeating: tomorrow is Groundhog Day … ahh, you get the joke, and for sticking with us this far, here’s your reward: the answer to the question, “Exactly how many days did Bill Murray’s character Phil Connors relive over and over again in Groundhog Day?” (I’ll take that drink to world peace now please. Thanks.)

……

It’s time to get social with projekt202: follow us on Twitter, LinkedIn and Instagram, and watch our blog every Friday for our weekly roundup. We’ll try not to repeat ourselves next time. Promise.


projekt202 is the leader in experience-driven software strategy, design and development. We have a unique and established methodology for understanding people in context — we reveal unmet needs — which drives everything we do. This leads to a crisp, clear understanding of the customer, which shapes the design and development of new solutions and experiences. We have the expertise, teams, skills and scale to deliver sophisticated software solutions that improve any and all touchpoints across the user journey.

projekt202 has spent over 15 years bringing to life and to market compelling experiences through our Experience Strategy & InsightUser ExperienceSoftware DevelopmentMarketing & Analytics, and Program Management practices. Our talented team has delivered emotionally-rich and intuitive solutions for global brands and clients such as 7-Eleven, Capital One, Dell, Mercedes-Benz Financial Services, Neiman Marcus, Samsung Electronics, and The Container Store, among many others.

projekt202 has offices in AustinChicagoDallas, San Francisco and Seattle.

CONTACT US TODAY TO DISCUSS HOW THE PROJEKT202 TEAM CAN DELIVER RESULTS FOR YOU AND YOUR TEAM.