projekt202 can help you understand the performance factors that matter
One of projekt202’s main client goals is to make sure your senior team has a solid understanding of what truly experience-driven organizations look like, where your organization aligns on the maturity scale, and the development of a detailed plan to move forward.
This gives business leaders a roadmap to plan in areas such as training and headcount, as well as key projects that will advance your organization and tactical projects to affect your customer experience today.
For individuals, we utilize an “experience maturity” metric: where are you in your understanding of experience-driven methods, and are they properly aligned with the organization's goals?
This is key because people must be aligned with the overall process in order to build great products, to innovate, and to improve speed-to-market. This business alignment is strategically built over time, with successful hero projects.
Many organizations start an engagement with the projekt202 team by selecting a hero project for both a consumer and employee experience. During this engagement, our teams focus on the execution of a successful project, while, at the same time, allowing current members of your team to observe and participate throughout the project.
In addition, we can set up custom coaching programs to meet the needs of your teams.
projekt202 is the leader in experience-driven software strategy, design and development. We have a unique and established methodology for understanding people in context — we reveal unmet needs — which drives everything we do. This leads to a crisp, clear understanding of the customer, which shapes the design and development of new solutions and experiences. We have the expertise, teams, skills and scale to deliver sophisticated software solutions that improve any and all touchpoints across the user journey.
projekt202 has spent over 15 years bringing to life and to market compelling experiences through our Experience Strategy & Insight, User Experience, Software Development, Marketing & Analytics, and Program Management practices. Our talented team has delivered emotionally-rich and intuitive solutions for global brands and clients such as 7-Eleven, Capital One, Dell, Mercedes-Benz Financial Services, Neiman Marcus, Samsung Electronics, and The Container Store, among many others.