The Most Important Part of Agile

  By  Rob Pierry  Chief Technology Officer projekt202

By Rob Pierry
Chief Technology Officer
projekt202

Originally published on harmlessmachines.com

Agile itself is an overloaded term. Between multiple branded methodologies and the messy realities of actually existing agile in practice, it's hard to determine what to pay attention to. 

If you are pivoting towards agile or simply trying to deliver software more effectively, what should you adopt first? As your journey unfolds, what should you keep your eye on?

The most important part of agile is the deliberate introspection that should precede the retro.

People think about agile as an iterative and incremental way to deliver software. The real power is in the meta-process -- the iterative and incremental way to improve the way you deliver software. Executing the meta-process effectively requires deep thinking about the current process, explicit hypotheses about courses of resolution, and regular inspection for whether the resolution is working. This level of diligence isn’t compatible with the usual way retrospectives are held (little to no preparation, limited time, immediately after the rush at the end of a sprint).

The second most important part of agile is the culture that permits suggesting and following through on real changes.

Your teams aren’t dumb. If you are really only asking for safe, non-threatening improvements, that’s all you’re going to get. If you are asking for real improvements, but don’t follow through making them, then they’ll stop putting in the effort to find them.

Regardless of what actual process and practices you start with, if you are disciplined about the meta-process you’ll eventually end up converging on something effective.


projekt202 is the leader in experience-driven software strategy, design and development. We have a unique and established methodology for understanding people in context — we reveal unmet needs — which drives everything we do. This leads to a crisp, clear understanding of the customer, which shapes the design and development of new solutions and experiences. We have the expertise, teams, skills and scale to deliver sophisticated software solutions that improve any and all touchpoints across the user journey.

projekt202 has spent over 15 years bringing to life and to market compelling experiences through our Experience Strategy & InsightUser ExperienceSoftware DevelopmentMarketing & Analytics, and Program Management practices. Our talented team has delivered emotionally-rich and intuitive solutions for global brands and clients such as 7-Eleven, Capital One, Dell, Mercedes-Benz Financial Services, Samsung Electronics, Neiman Marcus, and The Container Store, among many others.

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