In this installment of projekt202’s Thought Leadership video series, Vice President of Customer Experience Jeremy Johnson discusses the benefits and importance of fully understanding the customer or user.
Through an engaging discussion using real-world corporate examples, Jeremy illustrates how savvy businesses can stand out and be different in the marketplace.
To find out how we can help you make software make sense in 2017 and beyond, contact us today.
Here’s what companies have to say about working with the projekt202 team.
Get a free book, Designing Software for People, showcasing our methodology for experience-driven transformation.
Discover trends in customer self-service and what your company must focus on to improve customer experience.
Netflix turned customer self-service into a defining characteristic of its business. Here’s how they did it.
Learn about customer self-service and why it’s so important in today’s ultra-competitive marketplace.
At projekt202, we share our passion for experience-driven transformation through articles, videos and more.
In today’s competitive marketplace, excelling at customer experience is must. Here’s how we do it.
As carriers and smartphones use embedded SIM cards in future releases, what does that mean for consumers?
The many ways 5G technology can completely alter and improve the consumer experience.
Four lessons that wireless carriers can learn from Amazon’s decades of retail innovation.