In this installment of projekt202’s Thought Leadership video series, Vice President of Customer Experience Jeremy Johnson discusses the benefits and importance of fully understanding the customer or user.
Through an engaging discussion using real-world corporate examples, Jeremy illustrates how savvy businesses can stand out and be different in the marketplace.
To find out how we can help you make software make sense in 2017 and beyond, contact us today.
In today’s ultra-competitive marketplace, excelling at customer experience is must. These client success stories demonstrate projekt202’s strengths and capabilities with these strategies.
eSIMs — or embedded SIM cards — are all the rage since Apple announced its latest iPhones would have the feature. As more carriers and smartphones likely incorporate the new tech into future releases, what does that mean for consumers?
It’s another development in the world of wireless tech, but will 5G provide more than just speed? projekt202’s Joe Dyer discusses the many ways 5G technology can completely alter and improve the consumer experience.
While retailers race to keep up with Amazon, wireless carriers, on the other hand, have been less susceptible to the “Amazon Effect.” In this article, projekt202’s Joe Dyer shares four lessons that wireless carriers can learn from Amazon’s decades of retail innovation.
Great strategies for designing and developing software begin with understanding your users. By directly observing people, we get to the heart of their wants, needs and motivations. In this compilation of articles, projekt202’s experts share insights on strategies for putting user research to work for your team and organization.
During SXSW 2019, projekt202 Austin hosted a successful experience mixer with plenty of good food, great tunes and refreshing brews. The free event highlighted projekt202’s commitment to our Austin tech community and delivering the best software experiences for companies around the world.
A brrrrutally cold week filled with red-hot news: Here’s a roundup of industry, business and event news that had us talking this week.
A report by Forrester Research outlines five impactful predictions for customer experience transformation efforts and CX professionals.
If telcos stay focused on user experience while adapting to emerging technologies, they can win big with their customers, writes projekt202’s Sarah Leick with this look at three major industry trends.
For over 15 years, projekt202 has successfully created better digital experiences for some of the world's largest and most well-known organizations. Read what clients have to say about working with the projekt202 team.