In this installment of projekt202’s Thought Leadership video series, Vice President of Customer Experience Jeremy Johnson discusses the benefits and importance of fully understanding the customer or user.
Through an engaging discussion using real-world corporate examples, Jeremy illustrates how savvy businesses can stand out and be different in the marketplace.
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For over 14 years, projekt202 has designed and developed better digital experiences for some of the world's largest and most successful organizations. Read what clients and customers are saying about working with projekt202.
To deliver experiences that stand out, companies must align a complex ecosystem that involves customers, employees, business partners and operating environments, reports Forrester Research.
In this video presentation, projekt202 VP of Customer Experience Jeremy Johnson helps UX designers understand which best practices for positioning their work to the C-suite demonstrate the ROI of strategic UX.
Companies need high levels of customer empathy to deliver great customer experiences, concludes a report by Forrester Research that mentions projekt202's CX work.
projekt202 took center stage recently at the 2017 Squares Conference. See photos from the design and development event, which featured two of projekt202's UX experts.
"Becoming a truly customer-obsessed organization ... requires a convergence of multiple people, technologies and processes," writes Digital Transformation Officer Kevin Green in this insightful article.
Principal Experience Researcher Kelly Moran explores the need to focus attention by re-examining the beneficial ways of producing and delivering personas.
A report by Forrester Research acknowledges that organizations that understand their customers well are more successful at retaining them and attracting new ones.
Join projekt202 VP of Customer Experience Jeremy Johnson and North Texas tech leaders for an interactive discussion Friday, April 28, during the 2017 Squares Conference.
When you have 37 million internal customers counting on you, your digital experiences have to be flawless. That's exactly what the projekt202 team delivered for PSCU, the top credit union service organization and its national network.