In this installment of projekt202’s Thought Leadership video series, Vice President of Customer Experience Jeremy Johnson discusses the benefits and importance of fully understanding the customer or user.
Through an engaging discussion using real-world corporate examples, Jeremy illustrates how savvy businesses can stand out and be different in the marketplace.
To find out how we can help you make software make sense in 2017 and beyond, contact us today.
When a company couldn’t understand why attorneys weren’t happier with its document submission software, projekt202's researchers were on the case. Principal Experience Researcher Kelly Moran details how the projekt202 team uncovered key shortfalls, inspiring developers to request more access to users.
From client successes and industry awards to new partnerships and community initiatives, projekt202 was on a roll in 2017. Here are a few of the 2017 highlights from projekt202.
For over 14 years, projekt202 has helped companies succeed through experience-driven software strategy, design and development.
In this new online course, projekt202's Anne Grundhoefer teaches you how to build a design system in Sketch.
projekt202 will host a panel discussion Oct. 17 at the Seattle Interactive Conference. "Your Experiences are Your Brand" will examine ways to use customer understanding to better meet audiences' needs across any touchpoint.
Get your free copy of projekt202's book, Designing Software for People, showcasing our user-observation methodology that drives improved UX for leading brands and creates better digital experiences across their businesses.
Companies are waking up to the value of genuine customer experience. Is yours one of those benefiting from a solid CX strategy?
A Forrester Research report on overcoming barriers to success with customer personas highlights projekt202's work with a major auto manufacturer.
Join projekt202 at the 2017 Seattle Interactive Conference for "Your Experiences are Your Brand," an Oct. 17 panel discussion on using customer understanding to meet users' needs across any touchpoint.
Why do some digital experiences engage us, while others do not? projekt202 interviews David Evans about his new book, Bottlenecks: Aligning UX Design with User Psychology, in which he explores psychological constrictions that affect users' receptiveness to digital innovations.