In this installment of projekt202’s Thought Leadership video series, Vice President of Customer Experience Jeremy Johnson discusses the benefits and importance of fully understanding the customer or user.
Through an engaging discussion using real-world corporate examples, Jeremy illustrates how savvy businesses can stand out and be different in the marketplace.
To find out how we can help you make software make sense in 2017 and beyond, contact us today.
In this podcast, we share how Program Management can help you and your team successfully deliver products and services that enrich your user experience.
In this podcast, projekt202 Chief Transformation Officer Rob Pierry shares why projekt202 is the top choice for companies that need to cut through the clutter and execute a successful digital, experience-driven transformation.
How can companies stand out from the crowd? One of the most effective and creative ways is to establish meaningful connections with customers and meet them where they are.
In this podcast, projekt202 CEO and Co-founder David Lancashire explores why projekt202 is the top choice for the world’s most successful companies and organizations looking to improve their customer and employee experiences.
Listen as Matt Roberts, head of North American Marketing at Amdocs, and his podcast guests — including projekt202 VP of Customer Experience Jeremy Johnson — discuss disruptive technology and how it influences customer experience.
projekt202 Director of Experience Strategy & Insight Joe Dyer shares his expertise on the importance and power of outstanding customer self-service.
Here’s what companies have to say about working with the projekt202 team.
Get a free book, Designing Software for People, showcasing our methodology for experience-driven transformation.
Discover trends in customer self-service and what your company must focus on to improve customer experience.
Netflix turned customer self-service into a defining characteristic of its business. Here’s how they did it.